Privacy Policy

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or purchase our services.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

Name
Email address
Phone number
Billing and payment information
Business or company information
Information provided through contact forms
Manuscripts, documents, images, or other materials submitted for services
Project-related information * Communication and correspondence with us
Website usage and technical information

We only request information that is reasonably necessary to provide our services, communicate with you, process payments, and operate our business.

2. How We Use Your Information

We may use your information to:

Provide and manage our services
Communicate with you regarding your project
Process payments and invoices
Prepare and deliver requested services
Respond to questions and support requests
Improve our website, services, and customer experience
Maintain business and financial records
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal obligations

We will not use your private project materials for unrelated purposes without your permission.

3. Client Materials and Confidentiality

Materials submitted to us for the purpose of providing services, including manuscripts, unpublished books, business information, marketing materials, and other confidential documents, will be treated as confidential.

We will take reasonable measures to protect client materials from unauthorized access, disclosure, alteration, or loss.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

4. Payment Information

Payments may be processed through third-party payment providers. We generally do not directly store complete credit card or debit card information.

Payment providers may collect and process payment information according to their own privacy policies and terms.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with trusted third-party service providers that help us operate our business, such as:

Payment processors
Website and hosting providers
Publishing and distribution platforms
Advertising and marketing platforms
Software and project-management providers
Professional advisers
Legal or regulatory authorities when required

Third parties may only receive information reasonably necessary for the relevant service or business purpose.

6. Publishing and Marketing Services

If you purchase publishing or marketing services, certain information or materials may need to be submitted to third-party platforms in order to complete the requested service.

For example, information may be provided to publishing, distribution, advertising, printing, or social media platforms at your direction or as necessary to perform the agreed services.

Once information is submitted to a third-party platform, that platform’s own policies and terms may apply.

7. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to improve website functionality, understand website traffic, and improve our services.

You may be able to control cookies through your browser settings.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, we cannot guarantee that information transmitted through the internet or stored electronically will always be completely secure.

9. Data Retention

We may retain personal and project information for as long as reasonably necessary for business, contractual, accounting, legal, or record-keeping purposes.

When information is no longer reasonably required, we may delete or securely dispose of it.

10. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, or information about how your data is used.

Requests can be submitted using our contact information.

11. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

12. Third-Party Websites

Our website or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

Any updated version will be posted with a revised effective date.